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Service Disclaimer

Last updated: May 2026

Please read this disclaimer carefully before engaging any iTech device service.

Independent Provider

iTech is an independent device service provider. We are not affiliated with, authorised by, or endorsed by Apple Inc., Samsung Electronics, Google LLC, Oppo Electronics, or any other device manufacturer or brand. The use of brand names, product names, and model references on this website and in our premises is solely for the purpose of identifying the devices we are able to service.

Trademark Notice

All brand names and trademarks mentioned (including but not limited to Apple, iPhone, iPad, MacBook, Samsung, Galaxy, Google, Pixel, Oppo) are the property of their respective owners. iTech makes no claim to these trademarks and uses them descriptively only.

Service Outcomes

While iTech takes every care to deliver quality outcomes, service results can vary depending on the condition, age, and history of the device. iTech provides an assessment and upfront quote before commencing any work. Customers are advised that:

  • Pre-existing faults or damage not related to the service being performed are not covered by our warranty
  • Service outcomes cannot be guaranteed where the device has pre-existing faults that may interact with the requested service
  • iTech is not responsible for data loss — customers are advised to back up their device before any service

Liquid-Damaged Devices

Liquid-damaged devices are assessed on a best-efforts basis. While iTech will endeavour to restore function, results cannot be guaranteed for devices that have sustained liquid damage. The extent of any recovery depends on the severity and duration of exposure, and internal corrosion that may not be visible upon initial assessment.

No Manufacturer Warranty Impact Guarantee

Third-party device services — including those performed by iTech — may affect the manufacturer's warranty on your device. Customers who are concerned about their manufacturer warranty should check with the manufacturer before proceeding with any independent service.

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